Phil Chang is the Founder of Retail Phil and is a retailing expert and consultant who writes for Pet Product News and other publications. Phil will also be leading a retailing strategy seminar at the 2019 Global Pet Expo;
BC Henschen is the Founder/owner of the Platinum Paws, a legacy independent pet specialty retail store in Carmel, Indiana. BC also serves as Association for Truth in Pet Food (ATPF) consumer advocate on the board of the American Association of Feed Control Officials (AAFCO), and also serves on the World Pet Association (WPA) board of directors. His popular monthly column can be found monthly on the back page of Pet Product News.
Candace D’Agnolo is the newest BYB panelist. She is a pet industry consultant who built a successful pet specialty retail chain and is now the Founder and CEO of The Pet Boss Nation, a membership-based think tank and training resource for pet business entrepreneurs. Pet Boss Nation hosts Camp Pet Boss, a rustic annual retreat for pet business entrepreneurs. Candace also writes a monthly column in Pets + magazine.